No referral needed to see us! If your visit is for Workers Compensation, Veterans Affairs, or Chronic Disease Management (CDM), you’ll need one. We also treat TAC patients with a valid claim number.

You do not need private health insurance to see an Osteopath, however if you are covered by private health insurance with extras cover - you are eligible to claim back a partial rebate through your health insurance provider. Please note, the rebate amount varies between providers and level of cover. At Whole Health Osteopathy, we offer HICAPS on-site meaning you are able to claim on the spot for your treatment through private health and Medicare. Just make sure you bring along your private health insurance membership card and other documents.

Most osteopathic treatment is manual therapy and should not cause undue discomfort. If your injuries do require hands-on treatment of painful and tender areas, our osteopaths aim to make you as comfortable as possible. There are techniques which may cause some short-term discomfort or pain. You may experience mild soreness for a day or two after treatment, like that felt after mild exercise. If this soreness persists or increases significantly, please call our team at Whole Health Osteopathy to discuss your concerns.

Getting ready for your first visit? Here’s what to know: Your appointment will take about 45-60 minutes. We’ll chat about your medical history to personalize your care. You’ll sign an ‘informed consent’ form, which you can withdraw anytime. Bring along any X-rays, scans, or test results. Arrive 5-10 minutes early to settle in and complete any forms. And don’t forget to wear comfy clothes!

At Whole Health Osteopathy, our osteopaths start off with a short consultation prior to treatment. In this consultation, we will record your current and past medical history, current areas of concern and symptoms, as well as any medication you are taking and other factors that may not appear to be directly related to your problem. Our osteo’s will then communicate the treatment plan with you, and in some cases, may need to refer you on. ​ We will then conduct an examination and relevant clinical tests. These include diagnostic, orthopaedic, or neurological tests, postural assessments and activities or exercises, which determine how best to manage your condition. The examination may include passive and active movements. The osteopath may lift your arms or legs and you may be asked to bend over or stand in your underwear. Be sure to wear comfortable, flexible, and appropriate underwear. Once your treatment plan has been explained to you, you can chose to move ahead with treatment by providing your osteopath with informed consent. Informed consent can be withdrawn at any point during treatment. All Consent forms will be signed in the treatment room once treatment has been explained. Osteopathy takes a whole-body approach to assessment and treatment. Your osteopath may look at the area that is troubling you as well as other parts of your body. For example, if you have a sore knee, your osteopath may also look at your ankle, pelvis and back. Treatment can involve a variety of techniques – including soft tissue massage, muscle techniques, joint articulation, mobilisation or manipulation, or dry needling. We may also provide education and advice to help you manage your condition between treatments. This may include giving you exercises to do at home or work.

It is important you inform your osteopath if your medical condition changes over time. This includes any new injuries or change of medications.

It depends on the treatment area. You might need to undress to your underwear, but don’t worry—we provide a modesty gown and always use towels for coverage. Prefer to stay more covered? Shorts and a singlet work great. If you wear a bra, one that unclasp at the back makes things easier.

Absolutely! Feel free to bring a friend, partner, or family member along to your appointment—just like you would when visiting your GP.

The number of treatments you’ll need depends on your condition. Many people notice changes after just one or two visits! For chronic or long-term issues, more sessions might be necessary. Don’t worry, we’ll chat about your treatment plan and what to expect during your visit.